Digital Gold is the virtual method of buying and investing in gold without having to physically hold the gold. When you buy Digital Gold on Muthoot FinCorp ONE platform, the corresponding physical gold is stored at secure vaults by Muthoot EXIM appointed custodian Sequel Logistics completely free of cost.
Your gold is always 100% safe and secure at no extra cost

Muthoot EXIM offers 999 fineness also known as 24 karat purity through Muthoot FinCorp ONE platform.

The live gold price once frozen, is valid for only 4 minutes and 30 seconds. This includes the time taken to complete the entire Digital Gold transaction, right from selection of order value to the final payment. Please complete your transaction within this time.

Digital Gold offered on Muthoot FinCorp ONE is provided by Muthoot Exim Pvt. Ltd. Kindly note that all service-related queries and grievances for Digital Gold will be addressed by Muthoot Exim Pvt. Ltd.

Your investment is 100% safe and secure with Muthoot EXIM. The physical gold is stored in secure vaults by Muthoot EXIM appointed custodian Sequel Logistics.

On every purchase transaction GST is payable at the applicable rate from time to time. No GST will be applicable for sale transactions.

Yes, you can encash the gold purchased on Muthoot FinCorp ONE platform any time after 24 working hours from the time of purchase. On the Option to convert digital gold into jewellery or gold coins, we will be introducing the same soon.

Please feel free to write to us at

In the event of a customer’s death, their legal heir can claim the gold by submitting necessary documents to establish his/her claim. Muthoot FinCorp ONE after verification and if satisfied, will substitute the legal heir in place of the deceased customer.

1. Proof of identity along with the original / notarized copy of the death certificate.
2. Proof that the person is the legal heir of the account holder.

If any payment has been debited from your UPI account, and the gold is not credited in your Muthoot FinCorp ONE gold balance, an automatic refund will be initiated by us and the amount will be credited to your bank account within 3-5 working days. You may also contact our customer care team at for any further queries or status updates.

We support UPI as the payment method for transaction of Digital Gold on Muthoot FinCorp ONE platform