Grievance redressal mechanism
Customers who wish to provide feedback or send in their complaint may use the following channels between09:00 am and 6:00 pm, on Monday to Saturday(except on national holidays).
Internal Machinery to handle the customer complaints.
Our Office address
Muthoot FinCorp ONE: Muthoot FinCorp ONE, 315 Work Avenue KRM1, 2nd Floor, #32, Hosur Rd, beside Nexus (Forum) Mall, Adugodi, Bengaluru, Karnataka 560095
Muthoot FinCorp: Muthoot Centre, TC No 27/ 3022 Punnen Road Thiruvananthapuram Thiruvananthapuram KL 695001 IN
In case the complaint is not resolved within the given time or if he/she is not satisfied with the solution provided by MFL, the customer can approach the Grievance Officer:.
*Contact between09.00 am to 6.00 pm Monday to Saturday(except on National Holidays)